Best Price Guarantee
We’ll match or better your airfare with any Student Flights product or you’ll get a R2000 travel voucher
Terms and Conditions for Best Price Guarantee
- Applies to same day genuine airfare quotes (not based on fare rules) in South African Rand from airlines and South African registered businesses and websites for travel that originates/departs from South Africa.
- Detailed quote must be presented in writing on the supplier's letterhead (on the same day), must be inclusive of all fees such as taxes, surcharges and service fees and must be presented to us prior to booking.
- Fare must be available and able to be booked by the general public when you bring it to us. Certain immigration quotes which are not available to the general public are excluded from the Best Price Guarantee.
- Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Must be for same dates and flight class.
- Student Flights might be required to make the booking on the relevant airline's website. We may offer you an alternative date/airline to get you the best price, but should you be less flexible we guarantee to better whatever you bring us – apples for apples.
- We will match or better the price by R20 on domestic and R50 on international fares. You (the client) may be required to have a credit card in order to confirm and pay for an on line booking. The full fare may be deducted from your credit card and the discount will be refunded to your credit card or EFT.
- The What Best Price Guarantee is not valid for any group bookings or children under the age of two years. A group booking consists of 10 people or more travelling together for the duration of the trip.
Why book anywhere else?
No one knows more about Youth and Adventure travel than we do! Not only that but as a global brand we have access to the best prices around. In fact – if you happen to find a cheaper fare than the one we’ve offered you and if after bringing that quote to us we can’t match or better it – you’ll get a R2000 travel voucher.
Our promise to you:
Bring us the airfare you found elsewhere (remember – it needs to be a genuine quote in Rands based on live availability from a South African Registered business or website for travel that originates/departs from South Africa) and we will match or offer you an alternative quote that is at least R20 less on domestic bookings and R50 less on international airfares. We may offer you an alternative date/airline to save you even more! That’s why we are the youth travel specialists!
Step by step:
Step 1: Bring us a written quote prior to booking.
We will match or better it by R20 on domestic airfares and R50 on international airfares. The airfare must be advertised in South African Rand by a registered South African travel agency or any airline priced in South African Rand when presented to Student Flights. The flight must originate from a South African airport. The quote must not be more than 24 hours old.
A written quote must contain departure point, destination, departure and return date and time, date of quote and full price including all taxes, surcharges and service fees.
The written quote must be valid at the time of presentation for the policy to apply and be presented at the time of final payment.
It applies to new bookings for the same airline and same flight class until final payment is received and is subject to verification and availability.
You can provide written quotes from other registered 1. South African travel agencies 2. Airlines 3. Websites quoting in South African Rand
We will not better studentflights.co.za website or other Student Flights shops and Flight Centre South Africa (Pty) Ltd brands
Step 2: Confirmation that the quote is genuine and available
Your Student Flights consultant will need to confirm and verify that the quote is genuine, available and able to be booked by the general public when you present it to us.
If it is, we will better it by R20 on domestic airfares and R50 on international airfares.
To guarantee your price payment must be made in full . Normal change and cancellation conditions will apply.
If the same quoted product is not available, we will endeavor to find you the best available alternative that suits your requirements.
Fares available due to membership of a group, corporate entity or subscription to a closed group are excluded.
If we don’t match or better your airfare – we’ll give you a R2000 travel voucher!
If our Best Price Guarantee requires us to match or better your airfare quote and we don’t, then you will get a R2000 travel voucher. Your consultant will do everything they can to book your airfare at the price you have been quoted.
If this may apply to you, or if you are dissatisfied with our service, please contact us.